FAQ

Find answers to your editing and proofreading questions

What documents can bridger-jones edit for me?

We can edit anything that is written in English. While the English has to reach a certain standard, we are the experts in editing English written by those for whom it is a second language. Our native English editors are familiar with the common mistakes made in second language writing. We edit English texts for education and business:

  • Research Papers
  • Journal Articles
  • Theses
  • Dissertations
  • Essays
  • TOEFL/IELTS/TOEIC/CAE Preparation
  • Admission and Personal Statements
  • Presentations
  • Reports
  • Proposals
  • Business Letters
  • Newsletters
  • Web Content
  • Job Applications
  • CVs/Resumes

If it is written in English, we can edit it.

How does it work?

The process is simple.
Upload your document(s) using our secure upload form.
Pay directly using the major credit cards or your PayPal account.
You can pay by Alipay, Tenpay and iDEAL.
You can also pay via IBAN.
Our editors work their magic.
Receive your edited document before the deadline.


What exactly does the English editing and proofreading involve?

The editing involves the correction of all language mistakes. We will correct spelling, grammar and punctuation. We will also improve your written English. While content will never be altered, structure and vocabulary will be improved to give your work better flow and make it concise and coherent. Changes and comments will be made inside the document using the Track Changes function of Microsoft Word (download our guide to Track Changes). On completion of your edit, you will receive two versions of your document: One will have all changes made and accepted and one will show all Markup which you will be able to accept or reject as you please. The editing is comprehensive and easy to adopt.

Will my document(s) be edited in U.K. or U.S. English?

The choice is yours. We have Native English Editors from both the U.S and the U.K as well as other parts of the English-speaking world. Our Editors are experienced in editing in either English variation. Be sure to choose which variation you prefer or require when uploading your document(s).

What file formats are suitable for submission?

We can accept a wide range of files that are compatible with Microsoft Office programs Word, Excel, PowerPoint and Publisher. The most common formats are: .docx .doc .dotm .dotx .htm .html .odt .rtf .txt. xml .xlsx .xls .xltm .pptx .pptm. Please contact us if you have any questions regarding file formats/extensions.

Will my document(s) be edited over weekends and public holidays?

Absolutely. Your document(s) will be edited and returned to you before the deadline no matter if it spans a weekend or public holiday. In our experience, projects are returned well before the deadline.

What is the rate per word?

The rates per word differ depending on how soon you would like to receive your edited document. Editing in 10 days costs €0.019/word, editing in 7 days costs €0.024/word, editing in 3 days costs €0.027/word and editing in 24 hours costs €0.031/word. The price is calculated using the word count on your original document. The prices quoted on the Price Check and Submission forms are final and include all relevant taxes. For customers in The Netherlands who are not students, btw will be charged at the rate in place at the time of placing the order.

How do I upload and submit my document(s)?

Uploading and submitting your document(s) is easy, safe and secure. Just follow the links to the Secure Upload Page and follow the instructions. Your document(s) will reach us via an SSL encrypted connection, ensuring total confidentiality and security. You can upload multiple documents. Be sure to include a word count that comprises all documents.

How and when will I receive my edited work?

You will receive your edited text(s) via email. You will receive 2 versions or your text(s): One will have had the changes the editor made accepted in Track Changes and will be ready for you to submit, publish or present, the other will show all the editing and will allow you to accept or reject each individual change. You will receive your edited text(s) before the deadline. The deadline will be communicated to you immediately after payment is received. In our experience, texts are returned well before the expiration of the deadline.

What payment methods are available?

We accept: Visa, MasterCard, Discover, Delta, American Express, Switch, PayPal, Alipay, Tenpay, iDEAL and many more.

You can pay direct to bank via IBAN. See a list of countries using the IBAN system.

Note: you do not need a PayPal account to make payments.

When information is in transit:

All of your information is protected by SSL, which ensures that your information is encrypted so no one can steal it when it is sent across the internet.

On our website servers:

Your personal information is stored on our servers and heavily guarded, both physically and electronically. And to give your credit card and bank numbers an extra layer of protection, we do not directly connect our firewall-protected servers to the Internet.
There are many reasons that over 135M people trust PayPal with their finances, and data encryption is one of the most important.

How does bridger-jones handle my confidential documents?

bridger-jones.com treats all uploaded documents with complete confidentiality. bridger-jones.com ensures that the need for confidentiality is made known to the editors through the use of a confidentiality agreement which details strict guidelines as to how to handle client’s intellectual property. No proprietory information can be used for any purpose other than for the editing project. All client information and files are kept strictly confidential under the highest encryption standards available. Your personal information is never sold, rented, given away, or traded to anyone or any company. We are editors, not information dealers. Unlike some other language editing sites, we will never pursue you for access to your work. We will edit your work, return it and remove all associated files from our systems within 3 months.

All document uploads are protected by Comodo SSL through jotform.com.
Comodo SSL guarantees you the highest possible encryption levels for online submissions. Each SSL certificate is signed with NIST recommended 2048 bit signatures and provides up to 256 bit encryption of customer data and documents uploaded through online forms.

How does track changes work in MS Word?

Track Changes is the function in Microsoft Word that allows changes to be made to a text that can be tracked and accepted or rejected. It also means that your editor can make comments and suggestions within your document regarding improvements to structure and flow. We have provided a convenient, easy to follow guide to using Track Changes. Download the .pdf (bridger-jones-guide-to-track-changes.pdf)

Who are the editors?

The editors are high quality graduates from across the English-speaking world. They have long and diverse professional and academic experience. They know how to present written English to your audience. As well as being highly qualified and experienced, they are required to undergo rigorous testing in order to edit for bridger-jones.com.

Haven’t found an answer to your question?

No problem, simply click here and send us a message to ask us about anything and we will get back to you as soon as possible. We are committed to providing you with the very best service.


Get started with your English editing and proofreading project

Upload Now ↑